We’ve put together the most commonly asked questions and answers in an easy to navigate section.
Articles
- Account Questions
- How do I change the Owner of the account?
- How do I update my billing information, including name, address, and CC number?
- When will I be billed?
- How can I view my billing history?
- How do I cancel my subscription?
- How do I change my subscription plan?
- What happens when my free trial ends?
- Can I pause or temporarily suspend my subscription?
- What happens to my projects/data when my subscription ends or is cancelled?
- Domain Management
- Project Management
- Can I change templates once a project has been started?
- Can you assign more than one group to a project?
- Can I copy a project from one domain to another?
- Can I edit a User’s name or a User’s email address?
- How long is my project’s historical data stored?
- Can I have multiple brokers in my account?
- How do I log into different projects at the same time?